Security and compliance
Checked before an account opens. Monitored while it runs.
Cross-border payments are regulated for good reasons. This is what we do, and what we will ask of your clinic.
Clinic verification (KYB)
Before an account opens we verify your clinic's legal identity, registration and owners. We ask for company documents and identification for the people who own or control the clinic. We may ask for more at any time.
Sanctions and watch-list screening
Clinics, owners and payment counterparties are screened against sanctions and restricted-party lists. We cannot process payments to or from comprehensively sanctioned jurisdictions.
Transaction monitoring
Payments are monitored for unusual patterns, and transactions can be held for review. Some payments are delayed, restricted or declined for compliance or fraud-prevention reasons.
Licensed banking partners
MedFX is a technology company, not a bank. Banking, foreign exchange and local-rail services are provided by licensed banking partners in the countries involved, subject to their terms and eligibility rules.
No medical data
We need a patient's name, country and payment reference to match a transfer. We do not need medical records and ask that you never send them. Our Privacy Policy sets out what we collect and why.
Costs shown before you confirm
Fees, the exchange rate and any applicable taxes are disclosed before a transaction is confirmed, so the amount you receive is no surprise.
What clinics provide
What to have ready for onboarding
- Your clinic’s legal name, registration number and country
- Professional licences for the practitioners who will receive payments
- Names and identification for owners and directors
- The bank account that will receive payouts
- The countries your patients come from and your expected monthly volume
What we cannot do
Limits you should know about
- We cannot serve clinics, owners or payers in comprehensively sanctioned jurisdictions.
- Some countries are reviewed case by case. Clinics outside our risk parameters may not be able to onboard.
- We do not provide medical, legal, tax or investment advice.
- Settlement times are estimates, not guarantees.
Read the full AML and Sanctions Policy and Regulatory Disclosures.
Tell us where your patients come from and where your clinic is.
We will tell you which rails and currencies fit, and what onboarding takes. No forms. Message us or pick a time.